perawin7 Privacy Policy

1. Introduction

perawin7 operates an online gaming platform accessible to registered players in the Philippines. When you create an account, interact with our games, or contact our support team, we collect and process certain personal information about you.

This Privacy Policy explains what data perawin7 collects, the purposes for which it is used, and the steps taken to protect it. It applies to all players using the perawin7 website and mobile application.

By registering on perawin7 and continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about how your data is handled, you can reach our support team through the contact channel in your account dashboard.

2. Data We Collect

perawin7 collects personal data in several ways — directly from you when you register or contact support, automatically through platform activity, and from third-party verification services used during the KYC process.

3. How We Use Your Data

All data collected by perawin7 is used for specific, defined purposes. We do not use personal data for purposes beyond what is described here without informing you first.

• Account Management: Creating and maintaining your perawin7 account, processing login authentication, and enabling access to games and betting markets.
• Identity Verification (KYC): Confirming your age (21+) and identity before releasing withdrawals, in line with platform requirements and fraud prevention obligations.
• Transactions: Processing PHP deposits and withdrawals through supported local payment methods, and maintaining accurate financial records for your account.
• Fraud Prevention: Monitoring account activity for unusual patterns, duplicate account detection, and protecting the platform against misuse.
• Platform Improvement: Analysing aggregate, anonymised session and usage data to improve platform performance and the player experience.
• Customer Support: Responding to account queries, resolving disputes, and providing assistance through the support channel.
• Responsible Gaming: Using gaming activity data to identify patterns that may indicate problematic behaviour, and providing appropriate tools or communications.

4. Sharing Your Data

perawin7 does not sell, rent, or trade your personal data to external parties for commercial purposes. Limited sharing occurs only in the following circumstances:

• Payment Processors: Transaction data is shared with the relevant Philippine local bank or e-wallet provider (such as GCash or Maya) to process your deposits and withdrawals in PHP. These providers have their own privacy obligations.
• Identity Verification Services: KYC document data is shared with a third-party identity verification provider to confirm your identity and age. This provider processes your data strictly for verification purposes.
• Legal and Regulatory Obligations: perawin7 may disclose account data to relevant authorities if required by law, court order, or in response to a legitimate investigation.
• Fraud Prevention: In cases of suspected fraud, account data may be shared with fraud detection partners or relevant bodies to protect the integrity of the platform.

5. Security Measures

perawin7 applies technical and organisational measures to protect the personal data of all registered players. These include:

• SSL Encryption: All data transmitted between your device and the perawin7 platform is encrypted using SSL/TLS. This applies to account access, transactions, and all in-app communications.
• OTP Authentication: Login and sensitive account actions require one-time password (OTP) verification sent to your registered mobile number, adding a second layer of identity confirmation.
• Access Controls: Sensitive account and financial data is stored behind role-based access controls. Internal access to player data is restricted to authorised personnel with a legitimate need.
• Session Management: Inactive sessions are automatically timed out to reduce the risk of unauthorised access on shared devices.

While perawin7 implements these measures, no online platform can guarantee absolute security. Players are responsible for protecting their own login credentials and for not sharing account access with other people.

6. Cookies and Tracking

perawin7 uses cookies and similar technologies to operate the platform and improve the player experience. Cookies are small text files stored on your device when you visit the platform.

The types of cookies used on perawin7 include:

• Essential Cookies: Required for the platform to function — including session management, login state, and security features. These cannot be disabled without affecting platform access.
• Performance Cookies: Used to collect anonymised data about how players navigate the platform, helping identify technical issues and improve page performance.
• Preference Cookies: Store your language and display settings so they are remembered between sessions.

perawin7 does not use advertising cookies or share cookie data with third-party advertising networks. Most browsers allow you to control cookie settings directly; however, disabling essential cookies may prevent some platform features from working correctly.

7. Data Retention

perawin7 retains personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type:

• Account Registration Data: Retained for the lifetime of the account and for a standard period following closure, to fulfil legal and audit obligations.
• Transaction Records: PHP deposit, withdrawal, and betting records are retained for a minimum period as required for financial and regulatory compliance.
• KYC Documents: Identity verification documents are retained for the period required under applicable laws governing player verification and anti-money laundering compliance.
• Support Communications: Messages and support interactions are retained for a reasonable period to enable dispute resolution and service quality review.
• Session and Device Data: Technical logs are typically retained for a shorter period and are used primarily for security monitoring and platform diagnostics.

When the retention period for a particular data type expires, data is securely deleted or anonymised. Players may request account closure at any time through the support channel — this does not always result in immediate deletion, as some data must be retained to meet legal obligations.

8. Your Privacy Rights

As a registered player on perawin7, you have certain rights regarding the personal data we hold about you. These rights can be exercised by contacting support through the channel in your account dashboard.

9. Minors

perawin7 is strictly for players who are 21 years of age or older. We do not knowingly collect personal data from individuals under 21.

Age is verified during the KYC process required before any withdrawal can be processed. If perawin7 discovers that an account is held by a person under 21, the account will be immediately suspended, any remaining balance will be withheld, and the personal data associated with the account will be handled in accordance with our data retention and legal obligations.

If you believe a minor has accessed perawin7, please contact support immediately so the account can be reviewed.

10. Updates to This Policy

perawin7 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or to clarify existing practices. When material changes are made, we will notify registered players through an on-screen notice at login or via the contact details registered on your account.

The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of the perawin7 platform after a policy update constitutes acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.

11. Contact

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern related to your perawin7 account, you can contact our support team through the help channel available inside your account dashboard after login.

You can also reach us by email at the address listed in the footer of this page. Please include your registered account details so we can locate your record and respond efficiently.

For general platform questions — including account access, betting, and responsible gaming tools — visit our FAQ page or navigate to the relevant section using the menu above.