Frequently Asked Questions — perawin7

You must be at least 21 years old to register and use perawin7. Age is verified during the KYC process. Accounts found to belong to players under 21 will be suspended immediately and any balance withheld.

No. Each player is allowed only one registered account on perawin7. Duplicate accounts are detected automatically and result in suspension of all associated accounts. If you've previously registered but can't access your account, go to the Login page to recover access, or contact support through the dashboard help channel.

Accepted Philippine government-issued IDs include the PhilSys (National ID), driver's licence, passport, SSS/GSIS card, PRC ID, voter's ID, and Postal ID. The ID must be current, fully legible, and match the name and date of birth on your perawin7 account. A clear selfie holding the ID is also required for face-match verification.

Contact details tied to your identity can only be updated through a verified support request. Log in to your account, go to the help channel in the dashboard, and request a contact detail update. Identity verification will be required before any changes are applied. This process protects your account from unauthorised modifications.

Use the password recovery option on the Login page. Enter your registered mobile number or email address and you'll receive an OTP or reset link to regain access. If you no longer have access to the registered mobile number, contact support through the login page help channel — identity verification will be required.

Accounts are temporarily locked after multiple consecutive failed login attempts. This is a security measure to prevent unauthorised access. Wait a short period and try again, or use the password recovery option. If your account is locked for a reason other than failed attempts — such as a security review or self-exclusion — contact support for details.

Yes. perawin7 is fully accessible via mobile browser on both Android and iOS. You don't need to install anything to log in and play. If you prefer a dedicated app experience, visit the App page for download instructions. Your account, balance, and history are the same whether you use the browser or the app.

perawin7 accepts deposits via local Philippine bank transfer, GCash, and Maya. All transactions are processed in Philippine Peso (PHP). Credit cards and cryptocurrency are not accepted as deposit methods. Check the deposit section of your account dashboard for the full list of currently available options.

Deposit processing times vary by method. Most e-wallet deposits (GCash, Maya) are credited quickly. Bank transfers may take longer depending on the bank and time of day. If a deposit has not reflected after a reasonable period, contact support and provide your transaction reference number for investigation.

Withdrawals require completed KYC verification. If you haven't yet submitted your government-issued Philippine ID and selfie for identity verification, your withdrawal request will be held until that step is done. Once KYC is approved, withdrawals are processed to the same payment method used for the corresponding deposit where possible.

perawin7 does not charge account-side fees on standard deposits and withdrawals in PHP. However, your bank or e-wallet provider may apply their own transaction or transfer charges. Review the fees section in your account dashboard for current platform-side terms, and check your payment provider's fee schedule separately.

perawin7 covers online slots, live casino (baccarat, blackjack, roulette with real dealers), sports betting, and eBingo. Sports betting includes basketball (PBA, NBA), football, boxing, volleyball, and esports — as well as international leagues and tournaments. All games and betting markets are accessible after login from both mobile and desktop.

Yes. In-play (live) betting is available on supported sports events. You can place bets while a match is in progress, with odds updating in real time. Live betting is accessible from your phone — useful if you're watching a PBA game or following international football and want to place a bet mid-match.

Availability of demo or free play mode depends on the specific slot title and its provider settings. Check the individual game page in the slots lobby after logging in to see if a free-play option is offered for that title. Visit the Slots page for more information about what's available.

eBingo on perawin7 works similarly to traditional bingo — you purchase tickets for a draw, and numbers are called until a winning pattern is completed. Multiple rooms may be available with different ticket prices in PHP. It's one of the most popular formats for Filipino online players. Visit the Bingo page for current room details and how to get started.

Log in and navigate to the Responsible Gaming section in your account dashboard. From there, you can set a daily, weekly, or monthly deposit cap in PHP. Lowering your limit takes effect immediately. Raising it requires a mandatory waiting period — this is intentional, to protect against impulsive decisions made during a session. See the Responsible Gaming page for full details.

Self-exclusion is a voluntary suspension of your account for a chosen period — from one month up to indefinite. Once activated, you cannot log in, deposit, or place bets. It cannot be reversed during the active period. To activate, go to Responsible Gaming in your dashboard, or ask support to do it on your behalf. Indefinite exclusions require a deliberate re-application to lift.

No. All games and betting on perawin7 involve real financial risk and uncertain outcomes. No result is guaranteed, and no strategy reliably produces consistent winnings. Gaming is entertainment — not a source of income. Never wager more than you can afford to lose, and use the account tools available if you feel your gaming is becoming difficult to manage.